Refund policy

Return Policy: 

Dhaarni wishes it’s customers the best shopping experience. As opened or used products cannot be reused or resold, the items cannot be returned to the seller once delivered/dispatched. 

In extreme cases of damaged product delivery (leakage / broken/missing items) due to transit, an exchange can be initiated after thorough verification. 

No Exchange/Return on custom made and Discounted products. 

Refund Policy: 

In case of a package being tampered / damaged / defected kindly refuse to accept the package from the delivery partner on the spot.  

We do not have a refund policy. Kindly write to us on dhaarniofficial@gmail.com the necessary images of the unboxing video (mandatory) with the original packaging in case of claims on missing items / leakage / breakage or damage / incorrect product. 

A credit note can be issued if the issue is not with the logistics handling and there is genuine defect in the product after thorough verification of the things mentioned above.